User Acceptance Testing (UAT) is a crucial part of the software development lifecycle for both inhouse app development and for off-the-shelf applications being integrated into existing applications. We bring extensive experience in software user acceptance testing that would benefits your development efforts significantly. As a third party, we bring objectivity as well as a wealth of UAT and QA expertise to protect your investment and your reputation for quality and customer experience. We can provide experienced teams, or individuals, in quality assurance and UAT and onboard, design and set up quality processes and systems, undertake independent reviews, and provide training, and readiness for Inhouse UAT teams.
User Acceptance Testing (UAT) Stages
Before Testing Starts
- Review requirements and product plan
- Identify key engineering and business owners
- Identify UAT team
- Ensure that the scope is clear and agreed to
- Verify that business requirements have been captured
- Document acceptance criteria
- Develop UAT test plan and validate with Business and Engineering stakeholders
- Develop UAT Test cases and validate with Business and Engineering stakeholders
- Develop and communicate the test plan (start, end, scope, entry and exit criteria)
- Develop, communicate and validate test cases
- Ensure environment is ready and there is access to the environment
- Develop test execution timeline and roles
- Project kick off and kick off communications
During Testing
- Kick-off the user acceptance Testing project
- Define detailed test schedule to achieve achieve test pass results
- Ensure the test log is kept up to date
- Identify defects, file bugs, and review in bug triage meeting with Engineering stakeholders
- Report bugs in a timely manner
- Attend regular (daily) bug triage with Engineering stakeholders
- Assign resolution time to bugs and review resolution of the bugs daily
- Provide daily and weekly status report to all stakeholders
- Go-No-go for release decision
- Post Mortem after UAT completion
Go-No-Go Decision
- Determine status against acceptance criteria
- Report status to key stakeholders with options for the release
After UAT Completion
- Conduct post mortem
- Associate learnings and defects into planning for next phase of testing
- Prepare readiness documentation
Drive for digital business models makes it more critical that companies understand and eliminate customer and user pain-points. Requirements and user stories will only drive value if they meet all defined acceptance criteria including ease of use, logical transition between stages of lifecycle, clear error messages, etc. Our goal in User Acceptance Testing is to ensure that internal and external customers and users don’t have surprises when the product or feature is released and the product will not require excessive support requirements due to defects or unclear user pathways.
Our approach involves defining, designing and executing acceptance tests, identification of defects, or bugs, bug-tracking, bug triage, bug management, and managing defect backlog to manage release timeline, reduce lead time, manage cycle times, concise and clear issue descriptions, support defect resolution,
We bring agile collaboration and cross-functional team work and start by reviewing the evolving requirements, participate in Scrum, provide UAT burn down and burn up charts, work early on with Dev Ops to understand the requirements and represent the user point of view, and create value through understanding the users, process, and technology.
Call us for a 90 minute free consultation on how we can help you deliver more successful user acceptance testing.